How DigiLock Host Saved Our ApartHotel Business from Chaos

How DigiLock Host Saved Our ApartHotel Business from Chaos

How The "DigiLock Host" Saved Our ApartHotel Business from Chaos

The Wake-Up Call That Changed Our Business

For months, we battled a growing nightmare. Teenagers were managing to get into our Peterborough apartments using shared access codes they found online or from previous guests.

At one point, we had:

  • Guests arriving to find strangers already inside their apartments
  • Cancelled bookings due to safety concerns
  • MULTIPLE POLICE CALL OUTS
  • Property damage and stolen items
  • Sleepless nights and spiralling stress for our founder, and his Ops Manager. 
  • We needed a solution—and fast.


Discovering DigiLock Host

After researching smart lock options that would integrate with our systems and be easy to manage across multiple properties, we discovered DigiLock Host.

It changed everything.


What Makes DigiLock Host a Game-Changer

  • 🔐 Temporary Access Codes: Each guest now gets a unique code valid only for the length of their stay. No more recycled codes or unauthorised entries.
  • 🧽 Cleaner Tracking: Our housekeeping team has fixed access windows, so we know exactly when they’ve been in and out.
  • 🛠️ Keyless Entry for Maintenance: No more driving across the city to drop off keys. Our maintenance team accesses apartments remotely, instantly.
  • 🕹️ Seamless Integration: DigiLock Host works perfectly with our PMS software, syncing access codes directly with our booking system.
  • 🛠️ Quick Installation: We retrofitted over 25 doors in a single week. No complex wiring. No downtime.
  • 💡 Peace of Mind: We now get real-time entry logs and alerts, so there are no surprises.

A Safer, Smarter Way to Operate

Since switching to DigiLock Host:

  • Break-ins have stopped completely
  • Guest confidence is at an all-time high
  • Reviews highlight how safe and seamless the check-in process is
  • Our operations are faster, leaner, and less stressful

It’s not just a lock. It’s a business tool that has completely elevated our systems and guest experience.


A Personal Note

As someone who manages over 100 properties and oversees daily operations, I can tell you first-hand: this lock gave me my time, peace, and sanity back.

We no longer live in fear of who might be inside a property. We know. Every time.


If You Run Short-Term Rentals, You Need This

Whether you manage one unit or 100, the DigiLock Host is a must-have. It pays for itself in time saved, keys avoided, and bookings protected.

Don’t wait for things to go wrong to upgrade your security.

👉 Explore DigiLock Host and take your property protection to the next level.

 

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